Recovery help

You are not alone. It is not your fault.

Scammers are professionals who exploit trust and manufacture panic. Falling for a scam doesn't mean you're gullible. It means you're human. Here is exactly what to do next.

What to do right now

Five steps to take back control.

1

Stop all contact with the scammer

Hang up, block the number, and stop replying, no matter what they threaten. The pressure ends the moment you disconnect.

2

Call your bank or financial institution

Use the number on your card, never one the scammer gave you. Ask them to freeze your accounts and reverse any transactions.

3

Report the fraud

File a report with the Canadian Anti-Fraud Centre at 1-888-495-8501, and call your local police non-emergency line.

4

Change your passwords

Start with your email and banking logins. Use a different password for each account.

5

Tell someone you trust

Break the silence. A family member, friend, or community worker can help you carry this and take the next steps.

Canadian Anti-Fraud Centre

Report the scam. Reporting helps stop the people behind it, and it is an important first step in your own recovery.

1-888-495-8501
Take your time

Recovery is a process, not a moment.

Be patient with yourself. Keep the free guide close so every step is there when you need it.